kindly note. THE CREATORS CLUB - TERMS & CONDITIONS

Cancellation & Refund Policy

At calm.club by bonsai.etc, each workshop, session, and event is thoughtfully prepared in advance. As places are often limited, we ask participants to carefully consider their availability before booking.

Workshops & Events

• Cancellations made more than 7 days before the event are eligible for a refund or transfer to another available event.

• Cancellations made within 7 days of the event may be transferred to another available event but are not eligible for a refund.

• Cancellations made within 48 hours of the event are non-refundable and non-transferable.

• If you are unable to attend due to illness or unforeseen circumstances, please contact us and we will do our best to accommodate a suitable alternative where possible.

Event Cancellation by calm.club

In the unlikely event that calm.club by bonsai.etc needs to cancel or reschedule an event, participants will be offered:

• A full refund; or

• A transfer to a future event.

Contact

For cancellation requests or enquiries, please contact: hello@bonsaietc.com.au

Terms & Conditions

Terms of Participation

By booking a workshop, event, session, or experience with calm.club by bonsai.etc, you acknowledge and agree to the following:

• You are participating voluntarily and take responsibility for your own wellbeing during the experience.

• You will notify the facilitator of any relevant health concerns, injuries, conditions, or accessibility requirements prior to participation.

• You understand that calm.club experiences are designed for personal growth, creativity, reflection, relaxation, and wellbeing, and are not a substitute for medical, psychological, or professional healthcare advice or treatment.

• You agree to participate respectfully and contribute to a safe and supportive environment for all attendees.

• You have read and agree to the Cancellation & Refund Policy.

• You understand that photographs or video may occasionally be captured for promotional purposes and will be notified where applicable. You may request not to be photographed at any time.

By proceeding with your booking, you acknowledge and accept these terms.

Health & Wellbeing Disclaimer

calm.club by bonsai.etc offers workshops, creative experiences, wellbeing activities, and educational content intended to support personal growth, self-reflection, creativity, relaxation, and connection.

Our offerings are not medical, psychological, psychiatric, or therapeutic services and should not be considered a substitute for professional healthcare, diagnosis, treatment, or counselling.

Participants are responsible for assessing their own physical, emotional, and mental wellbeing and for seeking appropriate professional advice where required.

If at any stage you feel uncomfortable participating in an activity, you are encouraged to modify the activity, take a break, or discontinue participation.

By attending our events and sessions, you acknowledge that participation is voluntary and undertaken at your own discretion.

Participant Waiver

By attending a workshop, session, event, or experience hosted by calm.club by bonsai.etc, you acknowledge that:

• Participation is voluntary.

• You accept responsibility for your own physical, emotional, and mental wellbeing throughout the event.

• You will participate within your own comfort level and physical capabilities.

• You release and hold harmless calm.club by bonsai.etc, Bonnie Caine, facilitators, guest practitioners, venue partners, and collaborators from liability for injury, loss, damage, or claims arising from participation, except where required by law.

• You understand that you may choose not to participate in any activity at any time.